Margaret (Peggy) McDermott

Lecturer, Director of the Undergraduate Program

mcderm3@rpi.edu
518-276-3974

Professor McDermott brings to the classroom significant industry experience in technical/business fields, having held positions in Marketing with Fairchild Space Company, as well as several years in product development at Alcatel Network Systems.

Areas

• Strategic Management

Areas of Instruction

• Management

Education

• Ph.D. in Management, University at Albany
• B.S. in Electrical Engineering, Duke University

Research and Publications

Professor McDermott’s research explores the measurement of organizational competencies, as well as the strategic implications of decision making in hospitals, examining firm competencies, hospital focus, and their relationship with organizational performance.

Selected Publications/Conference Proceedings

• “Physician Volume and Hospital Performance,” (with G. Stock and C. McDermott), Decision Sciences National Conference, Boston, November 2011.
• "Examining competitive priorities and competitive advantage in service organisations using Importance-Performance Analysis matrix," (with D. Prajogo), Managing Service Quality, Vol. 21 Iss: 5, pp.465 – 483, 2011.
• “Strategic Implications of Payer’s Influence on Hospital Performance,”  (with G. Stock and C. McDermott), Decision Sciences National Conference, San Diego 2010.
• "The Impact of Value Chain Activities on Performance,” (with D. Prajogo and M. Goh), International Journal of Operations and Production Management, Vol. 28 No.7, 2008.
• “Inimitability: The Development of a Resource and Competence Based Measure,” (with T. Coates), Eastern Academy of Management Conference, Saratoga Springs, NY 2006.
• “Core Competence: Beyond a Concept Towards a Measure,” (with T. Coates), Academy of Management National Conference, Hawaii, 2005.